Help & Support
Available for your App control
Download the app, get the instruction manual, watch the tutorials, and check the FAQs and firmware update guide.
Video tutorial
Dynamic ways to display under-the-fold Media Uniquely aggregate cross-media expertise.
How can we help you?
Frequently Asked Questions
Feel that shooting video is not good?
Restore default Settings in the menu.
Feel the video is not smooth?
a. Set the frame rate to 2.5K60FPS
b. Anti-shake open.
b. Anti-shake open.
Feel that the screen is too exposed?
a. Turn off WDR;
b. Manually turn down the EV.
b. Manually turn down the EV.
Charging time is too long?
When charging, long press the power button to shut down and charge.
The image and audio are not synchronized when playing?
a. Copy the video to the computer.
b. b. Replace the player.
b. b. Replace the player.
Can not record?
a. Ensure that the TF card speed reaches U3;
b. Format the TF card on the menu once.
b. Format the TF card on the menu once.